Faqs

THE TRUWIN STAFFING GROUP
Our Frequency

Some Of The Most Common Question From Potential Client Partners.

"What value does your recruitment service offer compared to doing it in-house?"

Our recruitment service specializes in the hospitality and resort/lodge industry, providing expertise that can significantly streamline your hiring process. We have access to a wider talent pool, saving you time and resources in sourcing candidates. Our team understands the unique demands of the industry, allowing us to identify candidates who not only possess the right skills but also fit your company culture. Additionally, we handle the initial screening and interviews, enabling your team to focus on core business operations while ensuring a high-quality hire.

Can you guarantee that you’ll find the right candidate for our needs?

While we do have a fall off guarantee and will do whatever is needed to sink you up with a  perfect match. We do commit to a thorough and tailored recruitment process to maximize the likelihood of finding the right candidate for your needs. Our expertise in the hospitality industry allows us to understand your specific requirements and company culture, which enhances our ability to present qualified candidates. We also provide ongoing support and communication throughout the hiring process to ensure satisfaction.

How do you justify your fees, and what does the fee cover?

Our fees are justified by the comprehensive recruitment services we provide, which include sourcing, screening, and interviewing candidates tailored to your specific needs. The fee covers access to our extensive talent network, industry expertise, and the time saved in managing the hiring process. Additionally, we provide post-placement support to ensure a smooth transition for both you and the candidate. Overall, our goal is to deliver value by finding the right talent efficiently, which can lead to significant long-term benefits for your organization.

What happens if the candidate doesn’t work out—are there any guarantees or refunds?"

If a candidate doesn’t work out, we offer a replacement guarantee within a specified period. This means we’ll work closely with you to find a suitable replacement at no additional cost. Our goal is to ensure your satisfaction and the success of your hire, so we remain committed to supporting you throughout the process, even after placement.

How do you ensure that the candidates you present are qualified and a good fit for our company?

We ensure that candidates are qualified and a good fit by following a rigorous screening process. This includes in-depth interviews to assess their skills and experience, as well as reference checks to verify their background. We take the time to understand your company culture and specific needs, allowing us to align candidates with your values and operational requirements. Additionally, we may use assessments or skills tests to further evaluate their suitability. Our focus is on presenting candidates who not only meet the qualifications but also resonate with your team and ethos.

What makes your recruitment process different from other agencies?

Our recruitment process stands out because we specialize exclusively in the hospitality, resort, and lodge industries, ensuring a deep understanding of your unique staffing needs. With over 20 years of experience, we focus on sourcing talent that aligns not only with the required skills but also with your brand’s culture. Our extensive network allows us to deliver the right candidates quickly, without compromising on quality or fit. We prioritize both operational excellence and a seamless cultural integration, ensuring every hire enhances your team and guest experience.

How will you handle our recruitment needs if we decide to start with a smaller budget?

If you decide to start with a smaller budget, we’ll tailor our recruitment strategy to maximize value without compromising quality. We can prioritize the most urgent positions, streamline the hiring process, and focus on sourcing candidates from our extensive network to reduce external costs. Additionally, we’ll work closely with you to define clear hiring priorities, ensuring that we address your most critical staffing needs while staying within your budget. Our goal is to remain flexible, providing high-quality talent while respecting your financial constraints.

How are you more effective than our internal recruiting team?

We complement and enhance your internal recruiting team by offering specialized expertise and a broader reach in the hospitality, resort, and lodge sectors. With over 20 years of focused industry experience, we bring a deep understanding of the unique roles, skillsets, and cultural fits that drive success in this space. Our extensive network and proactive approach allow us to access top-tier talent, including passive candidates who may not be available through standard channels. Additionally, we save your team time and resources by managing the entire recruitment process—from sourcing and screening to interviews and negotiations—ensuring faster, more precise hires that align with your operational goals.

How do your Recruiting Fees compare to having a full time HR internal recruiting team?

Our recruiting fees are often more cost-effective than maintaining a full-time internal HR recruiting team, especially when considering the full range of expenses involved with in-house staffing—salaries, benefits, training, and tools. With us, you pay only for the recruitment services you need, when you need them, without the overhead of a permanent team. We also deliver faster, more targeted results by leveraging our extensive industry network, specialized expertise, and proven recruitment strategies. This efficiency reduces time-to-hire and minimizes the costly impacts of prolonged vacancies, ensuring that you receive high-quality candidates at a lower overall cost.

How much could our company save if we outsourced 80% of our permanent staffing needs in comparison to have a full time in-house recruiting team?

Outsourcing 80% of your permanent staffing needs could lead to significant savings compared to maintaining a full-time in-house recruiting team. The potential savings stem from reducing the fixed costs associated with full-time recruiters, such as salaries, benefits, office space, and recruiting tools (like job boards and ATS software). Instead of incurring these year-round costs, you would only pay for recruitment services as needed.

Additionally, with our specialized recruitment services, the time-to-hire is often shorter, meaning you fill positions faster, reducing the financial impact of vacancies. By outsourcing, you also eliminate expenses related to staff training and turnover within your HR team. Depending on the size of your organization and hiring volume, companies can save anywhere from 20% to 40% in overall recruitment costs by outsourcing the majority of their hiring needs.

Do you offer partial payment plans for the fees you charge?

Its rare that one of our clients inquire about payment plans, but we do understand this could really help a small business who is needing talent in their workplace. We are more than happy to assist our clients anyway we can. 

What Our Clients Are Saying

Real Reviews. Real Experiences. Real Staffing.

We’re a team of very seasoned and creative Recruiters, who know what’s missing with todays recruiting solutions. We do not engage in 3 month processes, 4-6 interviews or ghosting candidates. 

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We’re a team of very seasoned and creative Recruiters, who focus on providing advanced contingency and monthly retained recruiting solutions for a select few clients within the hospitality, hotel and resort industry’s. 

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